So just how were we going to test on such a tight set of criteria? And you have no idea when that someone might post. The problem is you can’t force someone who you want to track, to post something. Once we’d figured that out, we’d need to test whether Raven could report on the two things combined: posts by specific authors… containing specific keywords!
keywords were returned in the search results.posts by a specified author were shown in our Raven reports.Our first challenge was ‘how do you test that the searches will work?’ We only had one search working so far and that was a very simple one. We wanted to test and check that: how we could filter and find mentions by specific people.
how to set up these more complex searches in Raven Tools.We had around six weeks to work out the following things: when anyone else mentioned the same specific people or organisation, together with the same set of related keyword.when specific people or organisations mentioned the event or a related keyword, and.They were getting involved in a global event and wanted to be able to monitor: Our client informed us that there was a new objective for social media monitoring. This post by Sam Hand follows on from her post on Social Media Monitoring – Part One.